What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    account has been suspended.

    Asked by Henry   on April 08, 2015 at 10:01 AM

    Can you tell me why is my account has been suspended.

    Page URL:
    http://i.gyazo.com/a57045fd9c3b2b5fe4ec77e73abd35fe.png

    my account
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    JotForm Support

    Answered by BJoanna on April 08, 2015 at 01:15 PM

    Your account has suspended because in one of your form you have password field.  I activated your account but you need to remove password field from your form. In case that you do not do it your account will be again suspended

    The reason this happens is because we consider it a violation of our terms of service since password is often used with other fields to collect sensitive information and our system is not designed to act as an admin-to-user type cms panel. Please see http://www.jotform.com/terms for more info.