Create PDF Form results in zero bytes file

  • Profile Image
    edumart
    Asked on April 08, 2015 at 10:08 AM

    I am trying to create a PDF from one of my forms but the resulting PDF is always zero bytes in size. Any thoughts?

     

    Regards

     

    Nigel

  • Profile Image
    david
    Answered on April 08, 2015 at 01:23 PM

    Hi,

    I tested a cloned version of your form and it is indeed returning a 0 byte PDF file.  I tested a few other forms and they appear to be working properly.  I forwarded this to our development team to have a look.  We will update you here as soon as we have any further information.

  • Profile Image
    Edumart
    Answered on April 28, 2015 at 11:06 AM

    Hi,

     

    i still cannot create a PDF version of my form. Have Development been able to assess this yet?

     

     

  • Profile Image
    david
    Answered on April 28, 2015 at 12:09 PM

    My apologies, there is no update as of yet.  However, this had been assigned to a developer and given the highest priority.  Occasionally bugs like this take a bit longer than we would like to be fixed but it should hopefully be sorted soon.  Thank you very much for your patience. 

  • Profile Image
    mustafa
    Answered on May 14, 2015 at 09:25 AM

    Hello,

    Sorry for the late response. You should now be able to generate your PDF form. Thanks for your patience.

     

    Regards.