There are some visual issues on form with infinite list when opened on Android 4.4 KitKat browser

I have display issues reports on phones that have Android versions 4.1 onwards, as shipped form.

I'm using the form with the option of infinite list

Is this form embedded on a certain webpage? Or does the problem occur when using the direct link in the Android device?  http://form.jotformpro.com/form/50913444993967

right on android

Could you please let us know what kind of visual issues you have with infinite widget on your Android?

That would allow us to better understand and help you resolve the issue.

The fields of:

- Ausencias

- Covers

- Warning

- Suspension

before filling, are blank, that is, I can not see to fill the report in devices that have Android 4.1 version above

I could not reproduced yet the same issue when I test your jotform http://www.jotformpro.com/form/50913444993967

on a device with Android 4.3 browser 

Can you please tell us the specific Android device you also have seen the problem. We will try to test also on that specific device.

Thanks.

just test in version 4.4.4 KitKat and will not appear lines reported previously.

with the new phone model Motorola Moto X

Please, I need help.

thanks You

Jorge Claudio

I was able to reproduced the issue on Android 4.4(KitKat) browser

It seems most of the widget doesn't work yet for Android 4.4. Because I added a different field (Matrix Dynamique), it also wasn't displaying on the Android browser.

I have submitted a bug ticket report to our higher team support to look into this.

We will let you know as soon as we have updates available.

Thanks.

Por favor, você tem alguma previsão para este problema de visualização a partir da versão 4.4.4 do Android ?

Grato.

Jorge

Hi Jorge,

The bug ticket report about the widgets not working on Android 4.4 was now assigned to one of our developer. Unfortunately, we cannot provide you any time frame as to when this can be fixed or completed.

There are other existing tickets as well and our dev can only accommodate them by priority and sequence queue submitted.

We will update you here as soon as news/updates on the status is available.

Thanks.

Por favor, gostaria de saber se tem alguma resposta do problema Android 4.4.

Obrigado

Unfortunately there is no update in regards to this yet.

I would like to ask you however if you can test this form on your Android Phone: http://form.jotformpro.com/form/51054443829961

I have applied this CSS to the Infinite widgets on the form:

table#form td:nth-child(2n) {
    margin-left: 0;
    margin-right: 0;
    padding-left: 0;
    padding-right: 0;
}
table#form td > input {
    min-width: 90%;
}

and have also changed the horizontal padding from 36 to 5px.

Do let us know how it goes.

Ben

Muito boa tarde

Desculpe, mas sou leigo no assunto, você pode explicar em uma linguajem mais simples como se faz isto, pois meus clientes estão tristes por não funcionar o formulário no celular deles na versão 4.4.4

Obrigado

Jorge

Hi Jorge,

Have you tried the form http://form.jotformpro.com/form/51054443829961 in your Android Kitkat browser? How is the result?

We will wait for your updated response.

Thanks.

Jonathan

Já tentei sim, mas o problema continua.

Jorge

Thank you for the confirmation that it still is not resolved.

Actually, the issue ticket is still open. Our dev have not reached this ticket yet.

I will make a follow-up on your behalf.

We apologize if it is taking time to get fixed. We really do not have a specific time frame when it will be addressed by our dev as all tickets are queued and being fixed by sequence and priority.

Our dev will post updates here when they have news on status.

Regards,

Jonathan

Compreendo sua colocação, mas deve ser destacado que, os aparelhos celulares de hoje com Android, estão na versão 4.1 para cima e tenho tentado resolver esta questão criando recursos para tentar alegrar meu cliente, embora esta rotina de linhas infinitas sejam espetaculares e fantástica.

Por favor, trate com carinho este assunto.

Obrigado

Jorge Claudio

Meus amigos

Primeiro, quero agradecer pela agilidade nas respostas.

Todos estão de parabéns.

Estou muito contente com a prestação de serviços de vocês, continuem assim.

Desculpe tocar mais uma vez neste assunto, mas tem alguma notícia se resolveram este problema ?

Obrigado

Jorge Claudio

Hi Jorge,

Thank you for the patience and understanding. 

We still do not have update on this from our developer. 

I will make a follow-up on your behalf.

Thanks.

Meus amigos

Por favor, vocês tem algum retorno quanto a este problema, pois muitos celulares estão sendo atualizado para novas versões e estou perdendo créditos com meus clientes por este problema.

Grato

Jorge Claudio

I will ask our developer assigned to this issue to update you Jorge - if possible - with any details that they might have in regards to the issue.

Can you please do me a favor and tell me if there is any difference between your original form: http://form.jotformpro.com/form/50913444993967 and my clone of it: http://form.jotformpro.com/form/51054443829961

Also if there is a difference, but still not perfect, could you please take a screenshot of my clone to see how it looks for you (only if it is different from your own form in terms of the issue - looks better, or if it looks worse).

Based on my tests, it should work properly, but once updated we could see if something can be done in regards to this while waiting for our developer.

Thank you.

Hello, 

The widget has been updated - and should now show on your Android 4.0 + Device as expected: 

Kindly check - and let us know if you have any issues. 

Thanks!