What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Timing out during submission of the form

    Asked by fernannyozviak on April 08, 2015 at 11:28 AM

    Is there a problem on your end with submitting Jotforms today (April 8)?  Our internet connection is working but the forms will not submit.  Any update would be very helpful.

    timing internet connection time out
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    Answered by Ben on April 08, 2015 at 01:41 PM

    I believe that this issue is resolved now. There was a temporary issue where some forms were not being possible to submit, but our developers resolved it shortly afterwards.

    If you were impacted by the same issue, then it should be working properly for you now.

    Could you please tell us if it is working properly now for you or if not, to give us the link to your website where the form is embedded to check it out for you.

    Thank you.