What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bad Gateway 502 on all our forms

    Asked by Kristin  on April 08, 2015 at 11:28 AM

    User just reported to us that they received a Bad Gatweay 502 on a current form. Tested and received the same error. Tried to submit another form and had the same error. Please advise ASAP. One of the forms has over 80 submissions so has been working up to now.

     

    user account: nmhgmarketing

    bad gateway page: http://submit.jotformpro.com/submit/50693946545972/

     

    forms tested:

    http://form.jotformpro.com/form/50693946545972

    http://form.jotformpro.com/form/50895371797977

    all Submissions another form same and
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    JotForm Support

    Answered by david on April 08, 2015 at 01:41 PM

    Hi,

    I apologize for any inconveniences caused by this. The issue should be resolved by now. Could you please let us know if by some chance the issue is still present for you.

    Thank you.