What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Receiving "Bad Gateway" Error message

    Asked by ALR-DSM on April 08, 2015 at 11:34 AM

    We have an active event registration and our guests who are trying to register are receiving a "Bad Gateway" Error message when they hit Submit after completing the form.  I looked up this error message on the internet and it seems that it might be linked to your server.  Can you check on this or let us know if there is anything you can do to correct/affect this?  I have just sent and email blast to over 500 addresses promoting this event so we are expecting people to try to register asap.  Thank you!

    Page URL:
    http://form.jotformpro.com/form/50686534673969

    message receiving event registration check register
  • Profile Image

    Answered by ALR-DSM on April 08, 2015 at 12:23 PM

    It's working!  Thank you for your prompt attention to this problem.

  • Profile Image

    Answered by Ben on April 08, 2015 at 12:48 PM

    You are welcome and we are glad to hear that it is working for you.

    Do let us know however if there are any further issues and we would be happy to assist.