What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    502 Gateway error not allowing the forms to be submitted

    Asked by KDOForms on April 08, 2015 at 11:42 AM

    We keep getting a 'bad gateway' response.


    We are registering for classes and the registration is time sensitive; really need a quick response to this problem!




    Sandra Rohrbaugh


    Page URL:

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    Answered by Ben on April 08, 2015 at 12:08 PM

    Hi Sandra.

    I tried to fill out the form and submit it, but I was not shown any error on my side. Could you please tell us if you are still experiencing the same issue?

    Thank you.

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    Answered by KDOForms on April 08, 2015 at 12:13 PM

    Hi Ben,

    Thank you; all forms are working now.


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    Answered by Ben on April 08, 2015 at 01:25 PM

    Great :)

    Thank you for the update Sandra and do let us know if there is anything else that we can do for you.