Form error: Form not found - this form is disabled

  • Profile Image
    value10
    Asked on April 08, 2015 at 12:09 PM

    Hi

     

    I'm trying to view the form i created recently however it comes up with the following error message. Please find attached and please help asap.

     

    Thank you

  • Profile Image
    Ben
    Answered on April 08, 2015 at 02:02 PM

    I took a look at your account and I see that it is autosuspended because of the "Deposit" form.

    The reason are username and pin fields.

    Please remove the same from your jotform and your account should be enabled once again.

    If not, do let us know and we would be happy to check what is the cause and help you resolve it.

  • Profile Image
    Ben
    Answered on April 09, 2015 at 10:12 AM

    I see that you have opened 2 more threads in regards to the same issue. Please reply to this one directly instead in order for us to assist you properly.

    If you follow the instructions above however, you will be able to reactivate your account with few simple clicks.

    This is the link to the thread: http://www.jotform.com/answers/548410

    Thank you.

  • Profile Image
    value10
    Answered on April 09, 2015 at 01:30 PM

    Hi

     

    Ok, thanks for getting back to me.