Payment method update

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    Asked on April 08, 2015 at 01:26 PM

    Payment not received? Premium plan (part 2)

    Hello there. I have updated my payment method, but on my profile it still appears as if its not active: "Subscription expired. Please try changing your credit card information below."


    What to do next?



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    Answered on April 08, 2015 at 03:04 PM

    Thank you for contacting us.

    The system was not able to charge you today, so you should be charged on the next try (Apr 15, 2015.)

    In case you need to update the payment method, please use the following link:

    If you need any further assistance, please let us know.