- thestreamingnetworkAsked on April 08, 2015 at 01:33 PM
Hi there, I'm having trouble adding multiple email recipients to our notifier emails.
I add emails (comma-separated), and then fill out the form, but only the first address receives the email. Any ideas what we're doing wrong?
- SyedAnswered on April 08, 2015 at 02:53 PM
Please read our guide here about Send Notifications to Multiple Recipients, and let us know if you still have questions or queries on this. We would be happy to assist you further.
- thestreamingnetworkAnswered on April 09, 2015 at 01:02 PM
The emails on this form are setup with a comma, and then a space. Each address beyond the first email entered does not receive an email.
- JotForm SupportWelvinAnswered on April 09, 2015 at 02:16 PM
Well, that is because your email notifier/autoresponders are attached to a conditional logic:
Note that the Send Email After Submission logic will override your default email settings. To fix this, it's either you will delete the conditional logic or add the recipients in the logic settings:
Please get back to us if you need further assistance.
- HillsongAnswered on May 14, 2015 at 10:52 PM
Here is my jotform:
I have read alll the instructions but I need the second email address to receive notification also. Thank you.
- BorisAnswered on May 15, 2015 at 05:40 AM
Please open a separate thread for your questions, so we can better assist you and prevent confusion.
I have moved your question to a new thread, here:
We will be answering your query in that thread soon. Thank you.