google spreadsheet integration issue

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    sternsystemsolutions
    Asked on April 08, 2015 at 01:40 PM

    Hi, I have my forms integrated with google spreadsheet however there is a huge delay in getting the leads to show up in google spreadsheet from last 2 days. I have already removed the integration, clear cache in the my jotform account the then reintegrated it with google spreadsheet but its still not resolved. If this keeps happening I will have get rid of my jotform account bcoz this is not the first time I am facing this problem.

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    rmacluan
    Answered on April 08, 2015 at 01:42 PM

    Having the same type of issues here.  Integrated forms are not updating the Google sheets to which they are connected.  This is the reason I got our Council to pay for Jotforms.  I've sent multiple requests for support, and I'm getting nothing.

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    david
    Answered on April 08, 2015 at 03:18 PM

    Hi,

    Our apologies, we are currently having an issue with our Google Spreadsheet integration and it is being worked on as we speak.  I have added your request to our developers inbox so that they can update you as soon as it is fixed.  We will update you here as soon as we have any further information.

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    Jeanette
    Answered on April 09, 2015 at 02:56 PM

    This is now resolved. We are very sorry for the troubles caused to you.