What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Auto respond; is that also secure?

    Asked by KDOForms on April 08, 2015 at 02:08 PM

    If the auto responder is set up and sending back the customer's form with sensitive information (ie birth date) is that form information still secure?



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    JotForm Support

    Answered by david on April 08, 2015 at 04:17 PM


    That information is as secure as sending an email is.  If you are using SSL based transmission of your submission data, the data will be transferred via SSL to our email provider then sent via Amazon SES email.  The security of those emails is up to the user receiving them.

    If you have any further questions, let us know and we will be happy to help.