What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Some data are not captured in JotForm Google spreadsheet integration

    Asked by Aumatma on April 08, 2015 at 03:00 PM

    I have a jotform that linked to a google spreadsheet. When the form is complete all information is captured except to name, address, City and State.   how do I fix this?

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    JotForm Support

    Answered by jonathan on April 08, 2015 at 05:26 PM

    Please redo the integration process also.

    Follow this steps.

    1. Remove the existing Google Spreadsheet integration

    2. Save the form

    3. Redo the integration

    user guide: -How-to-Integrate-a-Form-with-Google-Drive

    4. Save the form.

    Check the Google spreadsheet in your google account and see if all fields/data from the form submission are now also in Google spreadsheet.

    Hope this help. Let us know if issue persist.