how do I downgrade

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    Asked on November 05, 2011 at 12:14 PM
  • Profile Image
    Answered on November 05, 2011 at 12:21 PM

    Hi there,

    Since you are subscribed using PayPal, here is how you can cancel your subscription:

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again. But your account will stay Premium until the time you have paid for expires.

    Thanks for choosing JotForm. We hope to see you around again here!