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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    when it can be reactivated my account? thank you

    Asked by manlio on April 09, 2015 at 03:02 AM
    The forms were created by me to receive memberships fields scouts.
    I am the webmaster of the site www.masci.it, the home page contains the forms that I have created with your application.
    I assure you that there are no fields for possible phishing.
    As soon as possible please reactivated the forms.
    thank you
    Page URL:

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    Answered by Shadae on April 09, 2015 at 10:57 AM

    Hi manlio,

    Unfortunately one of your forms activated our phishing filter causing your account to be suspended. 
    I have checked your forms and they are in accordance with our terms, as such I have activated your account. I do apologize for any inconvenience caused. 
    To avoid further suspensions we recommend that you build your form in English and then use the Language Translator tool to set it into any other language. You can see here more details on this matter.

    Please inform us if you need further assistance.
    Thank you.