- asaeboeAsked on April 09, 2015 at 03:10 AM
I have set up a integration with Google spreadsheet. The data are OK, but the Submission data fails. Instead of a data and time i got a number like this 42103.1234363426. I removed the integration and set it up the integration once again. This solved all the old lines but new submissions are still wrong.
Any tips to solve this?
- JotForm Supportashwin_dAnswered on April 09, 2015 at 11:06 AM
I'm sorry for the trouble caused to you.
I did cloned your form and integrated it with my google account. It seems we are having some issues with the google spreadsheet integration and for me the submission data was not copied to integrated google spreadsheet.
I would suggest you to please try to re-integrate again see if that solves your problem. I am also reporting it to our back end team. We will get back to you as soon as we have any update from them.
- BenAnswered on April 09, 2015 at 01:10 PM
Please try to recreated the integration by:
1. removing the current integration
2. recreating the Google SpreadSheet integration
Once you do, the issue should be resolved, but please do let us know if by some chance it is not.