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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "Clear a field on hide" option: Unable to clear vlaues on Appointment Slot widget

    Asked by atscomposer on April 09, 2015 at 03:44 AM
    This feature does not seem to work for the Appointment Slot Widget.  Should this feature work across all fields and widgets?
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    JotForm Support

    Answered by Charlie on April 09, 2015 at 03:54 AM

    Hi,

    May I know what feature you are referring? Are you referring to the new option "Clear a field on hide"?

     

    Or are you referring to the default "Clear" button that supposedly resets all the form fields?

    We'll wait for your response.

    Kind regards.

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    Answered by atscomposer on April 09, 2015 at 07:08 AM

    I'm referring to the "Clear a field on hide" feature.  This does not seem to work with the Appointment Slots widget.

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    JotForm Support

    Answered by Charlie on April 09, 2015 at 09:23 AM

    Hi,

    Thanks for the clarification. I made a sample test form, with the option "Clear a field on hide" enabled and added an Appointment Slot widget in the form. Here's the form: http://form.jotformpro.com/form/50983961040961. And I was able to see the problem. 

    I'll escalate this to our developers to see if this is a bug and if a fix is possible for the widgets.

    We'll update you on this thread when we hear any news.

    Kind regards.

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    JotForm Support

    Answered by TitusN on August 04, 2015 at 02:39 AM

    Hello, 

    The Appointment Slots widget will now clear all selected values if the clear on hide feature is activated and if the field is consequently hidden.

    Kindly try it out, and let us know if you face further difficulty.

    Thanks!!