What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm a free member, is that means I need to rebuilt all my forms every month? Is SSL Secure and space counters return to zero every month?

    Asked by LFAdmin on November 06, 2011 at 05:35 AM
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    JotForm Support

    Answered by idarktech on November 06, 2011 at 07:00 AM


    Is that means I need to rebuilt all my forms every month?

    No, your forms will remain intact and will not lose any data when your monthly submission limits reset to 0 (zero). 


    Space counters return to zero every month?

    Submission limits reset every first day of the next month, for example the next reset will be on December 1st.


    Is SSL Secure?

    We use a 256-bit Godaddy SSL Certificate. Here is what they say about the security in their FAQ:

    What Is the Encryption Strength of Your SSL Certificates?

    All of our SSL certificates support high-grade 256-bit encryption.

    The actual encryption strength on a secure connection using a digital certificate is determined by the level of encryption supported by the user's browser and the server that the website resides on. For example, the combination of a Firefox browser and an Apache Web server normally enables up to 256-bit AES encryption with our SSL certificates. This means that depending on the Web browser and Web server that combine to establish the secure connection through one of our SSL certificates, the encryption strength of the secure connection may be 40, 56, 128, or 256 bit.


    I hope you find this information useful. Thank you so much for using JotForm!