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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Visual Report: Applied Q&A filters cannot be seen or modified in the Filters list

    Asked by UQCC on April 09, 2015 at 11:09 AM
    Lastly I tried filtering a visual report according to one of  the question and answers where most were matches, but nothing came up. The filter itself had a bar under it saying "cancel", giving the impression it was still working on filtering it.
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    Answered by raul on April 09, 2015 at 12:27 PM

    I've tried to create a visual report with a Q&A filter in it and worked ok on my side. But, I think you're referring to this bar:

    This is not a progress bar. On this box, the applied filters should appear in case you want to change them or delete them. Like this:

    Let me report this to our back end so they can take a look at it and provide assistance.
    You'll be notified here once an update regarding this matter shows up.

    Thank you.

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    Answered by UQCC on April 09, 2015 at 07:50 PM

    That's correct. I see that bar. In the past I saw the bottom picture.



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    JotForm Support

    Answered by Charlie on April 10, 2015 at 01:47 AM

    Thanks for the confirmation. 

    I see that my colleague have already escalated this to our back end team. We will let you know on this thread when we hear any news or if a fix has been implemented.

    Kind regards.

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    JotForm Support

    Answered by paulsimpson on April 10, 2015 at 11:13 AM


    Thanks for reporting this. The bug with creating new Question And Answer filters should now be fixed. Sorry for any inconvenience caused.