What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Requesting to have access to the total Shipping value on Payment Tool to be use in Calculation values

    Asked by bdoodle on April 09, 2015 at 12:27 PM

    I have had all sorts of problems with the coupon field which I've used on several of my forms to adjust the shipping total amount.  I also have complex shipping charges for multiple orders of the same product that cannot really be handled in the payment form. 

    Recently, you made a change to allow me to access my order total amount which was extraordinarily helpful.  If you could do the same for shipping total amount, it might solve a lot of problems for me.  I just need to be able to use the amount in calculation fields outside of the payment form.

    Thank you!

    Page URL:
    http://www.madsails.com/Order_420_sails.html

    amount calculation fields in My Forms payment form product same
  • Profile Image
    JotForm Support

    Answered by Charlie on April 09, 2015 at 01:49 PM

    Hi,

    Currently, the total shipping value cannot be accessed in the Form Calculation widget, I'll escalate this to our developers as a feature request, but please do take note that this will depend on the development team if this will be implemented. 

    We'll update you on this thread when this is implemented.

    Kind regards.

  • Profile Image

    Answered by bdoodle on April 09, 2015 at 07:18 PM

    I have solved my problems with shipping amounts another way.  Please don't work on the above issue on my account.

    Thanks.

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    JotForm Support

    Answered by EltonCris on April 10, 2015 at 01:08 AM

    Cool! :)

    Thank you for letting us know.

    Cheers!