All of my client Contact Us forms created by JotForm have disappeared...

  • Profile Image
    Asked on August 30, 2010 at 09:08 PM

    I am receiving a lot of emails and phone calls because -- once again -- the contact us forms have suddenly disappeared. This is the second time this year I have noticed this. It's very embarrassing for me. What's going on? How can this happen in a live environment?

  • Profile Image
    Answered on August 31, 2010 at 03:08 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. The problem is now fully resolved.

    JotForm should now work completely since other servers have taken over the load. You should not see any further errors.