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    Redirect the user to downloads page if they had already submitted the form

    Asked by andylong on April 09, 2015 at 12:51 PM

    Hello. We have a website at http://www.moisturemeasurement.co.uk/home.html and we have added a download centre page where people have to fill out a form here


    They will then add their details to the form and be directed to a page showing all downloads and they can download at will.

    However, when they return to the main site and click on a download button again, they have to go through the same registration process. This is a poor user experience. The site builder (Go Daddy website builder) does not allow us to develop a work around from the platform.

    I wondered if there was a way to set up a cookie based/IP form (or something similar) using jotform so they would still be directed to the download zone page but it would not keep asking them to register. Is there a way to set this up?

    Thanks to one and all in advance for your help.


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    Answered by Ben on April 09, 2015 at 02:12 PM

    Reading what you have mentioned Andrew, it would require server level access to do this using cookies or sessions.

    Do note that forms are not built for such things, so while you would be able to limit the submission per cookie or IP, you would not be able to detect if someone was previously on your website.

    The alternative is to use JS for cookies or sessions, but I would need to suggest to contact GoDaddy support to see if they would allow you to use them - or best, if they would allow you to use PHP / ASP sessions.