What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens when i deplete my SSL submissions ?

    Asked by jamousgeorges on April 09, 2015 at 01:50 PM

    if for example i have 20 SSL submission. Will the others be sent as regular submissions or will they not register at all ?

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    JotForm Support

    Answered by david on April 09, 2015 at 03:57 PM


    Unfortunately when you go over your limits, deleting the submissions will not allow for more.  If you use over the 10 SSL submissions allowed for free accounts, your forms will be deactivated until the submission limit reset on the 1st of the next month.  You form will not automatically switch over to regular submissions.  If your form is embedded using the secure link, it will always use SSL submissions.

    If you have any further questions, let us know and we will be happy to help.