How can I create custom tickets / thank you pages?

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    Asked on November 06, 2011 at 07:20 PM

    I want to implement this senario:


    A user submits a form, which includes a purchase. The form is connected with paypal.

    after successful payment, at least one of these options occurs:


    [1]- the user sent to a custom-made web page which displays his information.

    [2]- (the form collected *required email information) the user is emailed a custom-designed email which includes his information.

    option 2 is preferred

    The purpose of this is to create a ticket system.

    I know that I can add a "print" command with the registration form, but I only want users who have paid to be given the option to print. The custom-coded Thank You page can help cut down on imposters.

    Is there a standard way to do this? I had searched these forums and found something that I faintly remember might have worked but lost the link and can't find it again.

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    Answered on November 06, 2011 at 07:29 PM

    After more desperate digging around I found something that may work.


    It shows me how to make a custom thank you page which will display their information. So that may solve Problem #1.

    However I would much prefer to have this information emailed to the user. I'm thinking I could also code this through the thank you page by having some kind of "email this page to me" link.

    Or, I could have the tickets saved on my website with a custom URL each time and have the user email the url to himself or otherwise save the URL.

    But is there a simpler method?

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    Answered on November 06, 2011 at 07:42 PM

    (Hopefully, I am understanding your requirements properly.)

    Have had a look at the (Email Alerts ->) Auto Responder email notification? 

    You could create some kind receipt /ticket in that, customised with user data generated from the form submission, that the user can then print off and use as his ticket.

    (NOTE: Id make a note on a thank you page, if the user doesnt recieve his email/ticket into his inbox, to check his spam folder, and/or if necessary to contact you if his notification mail is staying 'lost')


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    Answered on November 06, 2011 at 08:05 PM



    + I commend you on the very fast response on a Sunday night

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    Answered on November 06, 2011 at 11:12 PM

    We are happy to hear that Fsukkc, if you have more questions, just let us know. Thank you for using JotForm!