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exchangepressAsked on April 9, 2015 at 3:15 PM
I have been trying to create several fields today using conditions, but none of the conditions actually work on the form. I tried creating a condition for a drop-down field using the Update a Form Field Value option, but the items in the drop-down wouldn't change. Then I tried to conditionally hide two fields, but they are always hidden. What am I missing? I tried clearing my cache and using a different browser (was using Firefox 37, also tried Chrome 41).
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MikeReplied on April 9, 2015 at 6:29 PM
Thank you for contacting us.
The 'Update a form field value' condition is mostly used to update the Text Box based values. There is no way to use it in order to update the pre-defined list of Drop Down items.
I would like to recommend using 'Show a form field' conditions to show different fields based on user selections.
Example:
You do not need to add any additional hide conditions in this case.
If you need any further assistance on this, please let us know.