What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What are the basic system requirements for running JotForm?

    Asked by karenlm on April 09, 2015 at 03:22 PM
    What are the basic technology requirements?  For example, IE 7 and greater??
    system requirements jotform requirements running jotforms
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    Answered by Ben on April 09, 2015 at 03:50 PM

    That depends on your jotform.

    For example, a very complex and long form with a lot of widgets will require more resources, than a short one with just a few simple fields.

    This is also true for the number of conditions.

    Having that said, the form should work properly with any modern browser, which means IE10 and above and FireFox 3 and above.

    Now our widget team is doing their tests on IE8 and above, so all widgets - meaning the form as well, should work even on IE8 without any issues, which I can vouch for as I have IE8 (I use FireFox, but IE8 opens the form properly).

    Of course, our widgets are also made to accommodate the users that are using very outdated browsers, by having a fallback alternative as well.

    This is however true only for the widgets that are utilizing features found only in newer browsers.

    I believe that the short answer would be IE8 and above must work properly - at this time, but older versions should work just the same.

    This is however a subject to change as newer versions of browsers are being released.

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    Answered by Mike  on January 11, 2016 at 06:52 AM

    Ben,

    Thanks for answering Karen's question. 

    I am surprised no mention of the most popular browser - Chrome. This is particularly a problem for organisations like ourselves that use Chromebooks.

    Have you any further information to add in this regard?

    Thanks in advance,

    - Mike

     

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    Answered by Ben on January 11, 2016 at 10:43 AM

    Hi Mike,

    I have moved your question to a new thread where we will be answering it shortly.

    You can see the new thread here: http://www.jotform.com/answers/741429

    - In regards to the move, we can only have one question / issue per thread in order to avoid confusion and to provide better support, and as such I have moved it, but anyone can follow up on it through the link above if they wish :)