What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google Spreadsheet integration is working, but the order of the columns is not as before

    Asked by dmwesq on April 09, 2015 at 04:31 PM
    just did the reintegration, and the form is messed up. The columns are out of order - the submission column used to be first, now it is next to last. First name is now the last column, where it used to be ri
    Google SpreadSheet Google integration column order
  • Profile Image

    Answered by Ben on April 09, 2015 at 04:33 PM

    As mentioned, I have moved this to a new thread and will raise it now.

    I do believe however that you can just move the columns in the right order and that the fields will still be updating the right column.

    Do let us know however if that is not the case.

  • Profile Image

    Answered by Ben on April 10, 2015 at 01:22 PM

    Can you please try to re-integrate (remove current integration and create a new one) and this should no longer be an issue for you.

    Do let us know however if there are still any issues.

  • Profile Image

    Answered by dmwesq on April 10, 2015 at 01:52 PM

    Ben

     

    These are constant issues as mentioned in my other post with you. You may as well close this one out and we can continue on the other thread. I can't keep doing the re-integration - it takes up too much valuable time.

  • Profile Image
    JotForm Support

    Answered by alp_deniz on April 10, 2015 at 02:25 PM

    Hello,

    We are sorry this undesired experience. However, we will do our best to guarantee future reliability, as this two weeks were a very critical period for Google integrations.

    I would be very happy to assist you all the way.

    Thank you for your understanding.

    Kind regards