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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet columns have changed places

    Asked by davibiel on April 09, 2015 at 06:22 PM

    Besides not solve the above problem, the situation was worsened. The worksheet columns have changed places!

    My God. Can not stand it, I will cancel my plan.

     

    spreadsheet column
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    JotForm Support

    Answered by jonathan on April 09, 2015 at 06:29 PM

    The recent update to our Google integration have affected this changed.

    May I inquire if this have caused issue on your integration? Perhaps we can assist you with a workaround to make it work even with the interchanged column position in the spreadsheet.

    We will wait for your updated response.

    Thanks.

  • Profile Image

    Answered by davibiel on April 09, 2015 at 06:51 PM

    As I said, there are already two months with repeated problems:

     

    1) submission of incorrect dates

     

    2) columns out of order.

     

    How to fix this permanently?

     

    Already delete and I joined again the forms, several times.

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    JotForm Support

    Answered by jonathan on April 09, 2015 at 08:00 PM

    An alternative option you can use for the Google spreadsheet integration is using Zapier service to bridge the integration

    user guide: https://zapier.com/zapbook/jotform/google-sheets/

     

    As for the interchanged column, it had been fixed already recently. Our dev have restored the previous column position of submission dates to be on the left side of the spreadsheet.

    Please tell us if this fixed did not happen on your integrated Google spreadsheet of the form.

    Thanks.