Information in the required fields are missing

  • stonemaster
    Asked on April 9, 2015 at 11:54 PM

    Compulsory details (name / ic no. / phone) is missing in submission

    Form link:

    http://www.jotformpro.com/form/50916228944966

     

    Compulsory/required data is missing upon submission?

    http://www.jotform.com/submissions/50916228944966

     

    Submission Date

    2015-04-10 10:59:12

    Please check

    Jotform Thread 549857 Screenshot
  • Welvin Support Team Lead
    Replied on April 10, 2015 at 8:46 AM

    Hi,

    I'm sorry to hear that, but the form is working fine using its direct URL. It cannot be submitted without filling up the required fields. The problem could be related to the way how you embed the form to your website. Maybe, a conflict is causing the required field validation to stop from working making someone to submit the form. If that is the case, we recommend re-embedding the form using our iFrame method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If you could give us the webpage URL, we would be happy to check it further.

    Thank you.