What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Information in the required fields are missing

    Asked by stonemaster on April 09, 2015 at 11:54 PM

    Compulsory details (name / ic no. / phone) is missing in submission

    Form link:

    http://www.jotformpro.com/form/50916228944966

     

    Compulsory/required data is missing upon submission?

    http://www.jotform.com/submissions/50916228944966

     

    Submission Date

    2015-04-10 10:59:12

    Please check

    Page URL:
    http://www.jotform.com/submissions/50916228944966

    Screenshot
    name Submissions JotForm form link check required fields
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    JotForm Support

    Answered by Welvin on April 10, 2015 at 08:46 AM

    Hi,

    I'm sorry to hear that, but the form is working fine using its direct URL. It cannot be submitted without filling up the required fields. The problem could be related to the way how you embed the form to your website. Maybe, a conflict is causing the required field validation to stop from working making someone to submit the form. If that is the case, we recommend re-embedding the form using our iFrame method:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If you could give us the webpage URL, we would be happy to check it further.

    Thank you.