- MarceloAMKAsked on April 10, 2015 at 03:39 AM
We are using the integration for many time, but suddenly stops without any reason, now it was in the submission in the spreadsheet stops at #1569, but via jotform the submission was #1587.
So I eliminate the integration and create a new one, this fullfil the spreadsheet up to #1587 (OK), but I have to do that more often.
Can you give me some solution or detect witch is the problem?
- BenAnswered on April 10, 2015 at 09:29 AM
I am sorry to hear that you are having issues, but could you please tell us if you have made the integration today and it stopped working again for you?
I ask this since our developers made the update that should fix the issue for you at around 19PM NY time, so I wanted to confirm if you made the integration before, or after that in order to properly assist you.