Google Spreadsheet not working again

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    MarceloAMK
    Asked on April 10, 2015 at 03:39 AM

    Dear Team:

     

    We are using the integration for many time, but suddenly stops without any reason, now it was in the submission in the spreadsheet stops at #1569, but via jotform the submission was #1587.

    So I eliminate the integration and create a new one, this fullfil the spreadsheet up to #1587 (OK), but I have to do that more often.

    Can you give me some solution or detect witch is the problem?

     

    Best regards,

     

  • Profile Image
    Ben
    Answered on April 10, 2015 at 09:29 AM

    Hi,

    I am sorry to hear that you are having issues, but could you please tell us if you have made the integration today and it stopped working again for you?

    I ask this since our developers made the update that should fix the issue for you at around 19PM NY time, so I wanted to confirm if you made the integration before, or after that in order to properly assist you.

    Thank you.