What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form missing?

    Asked by dbramley on November 07, 2011 at 04:02 AM

    Hi,

    I created and saved a form last week and can see it on my website (Form: http://form.jotform.com/jsform/13075304383)

    But when I log into JotForm its not in my form list and I can't edit it.

    Any idea?

    Thanks

    Page URL:
    http://www.tbilaw.co.uk/hartlepoolbusinessawards/

  • Profile Image

    Answered by AtacanC on November 07, 2011 at 04:55 AM

    Hi,

    First off, we apologize for any inconvenience this may have caused. I've found your form in our system but it was created by a guest account. Is it possible that maybe you've forgotten to log in while you were creating the form? You can clone your form from your web site and embed it again using your JotForm account. So you will be able to receive notifications and make changes on it.

    If you require assistance, feel free to contact us. We'll be happy to help you.

  • Profile Image

    Answered by dbramley on November 07, 2011 at 05:38 AM

    Thanks, cloning seems to have worked fine. Must admin I was 99% sure I was logged in but I guess maybe not!

     

  • Profile Image

    Answered by AtacanC on November 07, 2011 at 05:49 AM

    I'm glad to hear that it worked fine. Thanks for using JotForm.