Form missing?

  • Profile Image
    dbramley
    Asked on November 07, 2011 at 04:02 AM

    Hi,

    I created and saved a form last week and can see it on my website (Form: http://form.jotform.com/jsform/13075304383)

    But when I log into JotForm its not in my form list and I can't edit it.

    Any idea?

    Thanks

  • Profile Image
    AtacanC
    Answered on November 07, 2011 at 04:55 AM

    Hi,

    First off, we apologize for any inconvenience this may have caused. I've found your form in our system but it was created by a guest account. Is it possible that maybe you've forgotten to log in while you were creating the form? You can clone your form from your web site and embed it again using your JotForm account. So you will be able to receive notifications and make changes on it.

    If you require assistance, feel free to contact us. We'll be happy to help you.

  • Profile Image
    dbramley
    Answered on November 07, 2011 at 05:38 AM

    Thanks, cloning seems to have worked fine. Must admin I was 99% sure I was logged in but I guess maybe not!

     

  • Profile Image
    AtacanC
    Answered on November 07, 2011 at 05:49 AM

    I'm glad to hear that it worked fine. Thanks for using JotForm.