PDF Form Won't Submit

  • jp936
    Asked on April 10, 2015 at 10:44 AM

    It used to work but now with the new Acrobat Pro DC nothing happens when I hit the submit button on the PDF Form.

  • David JotForm Support
    Replied on April 10, 2015 at 12:54 PM

    Hi,

    If you could please let us know the form you are having trouble with the PDF version of, we will be happy to have a look.  Also, a quick question, does the form work in any other version of Acrobat.  If you could try your form in Reader X or XI (free versions of Acrobat reader) that would be greatly appreciated.  It will help us narrow down if the issue is with the form itself or with the program reading it.

  • jp936
    Replied on April 10, 2015 at 2:26 PM

    David,

    You can ignore this... I was looking at an old FormCentral file not the JotForm. It worked as needed.

  • David JotForm Support
    Replied on April 10, 2015 at 2:29 PM

    Glad to hear it!  Let us know if there is anything else we can help you with and we will be happy to do so.