What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF Form Won't Submit

    Asked by jp936 on April 10, 2015 at 10:44 AM

    It used to work but now with the new Acrobat Pro DC nothing happens when I hit the submit button on the PDF Form.

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    JotForm Support

    Answered by david on April 10, 2015 at 12:54 PM


    If you could please let us know the form you are having trouble with the PDF version of, we will be happy to have a look.  Also, a quick question, does the form work in any other version of Acrobat.  If you could try your form in Reader X or XI (free versions of Acrobat reader) that would be greatly appreciated.  It will help us narrow down if the issue is with the form itself or with the program reading it.

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    Answered by jp936 on April 10, 2015 at 02:26 PM


    You can ignore this... I was looking at an old FormCentral file not the JotForm. It worked as needed.

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    JotForm Support

    Answered by david on April 10, 2015 at 02:29 PM

    Glad to hear it!  Let us know if there is anything else we can help you with and we will be happy to do so.