How to change the recipient email address of a form?

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    Easwfl
    Asked on April 10, 2015 at 01:38 PM

    only able to send emails to the default email. how can i add a specific email for a specific form? i followed the instructions and changed the recipient email but it still sends to default.

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    Charlie
    Answered on April 10, 2015 at 02:38 PM

    Hi,

    It seems like you are testing submissions by clicking the "Test Email" button, please check this guide under "Important Notice": http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    I'll quote it here: 

    If you are trying to test the email alerts using " Test Email " button please note that this will always send the email notification to the email address associated with the one on your JotForm profile.

     

    To properly test your recipient email address, I would recommend that you view the form using its direct link, fill it out and click the submit button.

    Do let us know if this works.

    Kind regards.