When does my monthly usage reset?

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    101things
    Asked on April 10, 2015 at 01:43 PM

    Have not had new form since Jan. wondering when usage resets?

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    david
    Answered on April 10, 2015 at 02:54 PM

    Hi,

    Monthly usage resets on the first of each month.  However the amount of stored used by your file attachments does not reset.  You would need to deleted some of your submissions that have files attached in order to free up more space.

    I noticed you had a few forms in your trash:

    Attachments associated with these will also take up space until the form is completely purged.  Click on "Trash" then select the forms you would like to fully remove, then click on "Purge" to fully remove them.

    If you have any further questions, let us know and we will be happy to help.

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    101things
    Answered on April 10, 2015 at 03:04 PM

    Oh,I see thank you.

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    david
    Answered on April 10, 2015 at 03:31 PM

    You are very welcome.  Let us know if there is anything else we can help you with and we will be happy to do so.