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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Incorrect calculation result

    Asked by stephie6 on April 10, 2015 at 02:23 PM

    How come my calculation (sous-total) gives me 60 instead of the choice I have clicked on (106..)

    http://form.jotform.ca/form/50813764348258

    calculation
  • Profile Image
    JotForm Support

    Answered by Welvin on April 10, 2015 at 03:37 PM

    Hi,

    That is because of the calculation values in your fields:

    As you could see, you have 1 to 4 as the values. You have to change that if that's not the correct values.

    Thanks

  • Profile Image

    Answered by stephie6 on April 15, 2015 at 11:11 AM

    I don't understand the results of the calculation is incorrect...

     

    http://form.jotform.ca/form/50813764348258

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    JotForm Support

    Answered by Kiran on April 15, 2015 at 02:11 PM

    I've cloned your JotForm to my account to check the issue and I notice that there are still some drop-down fields existing with incorrect values in the calculation values property. As I verify the fields on your JotForm are having incorrect calculation values. ÉLECTROCAR DE BASE (2x2po)

    COULEURS (2x1.9po), COULEURS AVEC COLLE (2x1.9po), COULEURS GM-VW-AUDI (2.5x1.9po) & Prix, COULEURS AVEC COLLE GM-VW AUDI (2.5x1.9po) & Prix, Nouveau client, Épreuve, Montage

    Please change the calculation values in the fields and see if the issue is resolved. Please get back to us if you need any further assistance. 

    Thanks.

  • Profile Image

    Answered by stephie6 on April 15, 2015 at 02:25 PM

    http://form.jotform.us/form/51046105680144

    I did change those but not having a good calculation... not the good amount at the end and other numbers are appearing...can you fix it ?

  • Profile Image
    JotForm Support

    Answered by Kiran on April 15, 2015 at 03:54 PM

    I've made some changes to the JotForm with the calculation values to your cloned JotForm. Please check the JotForm below if the calculation works fine :

    http://www.jotformpro.com/form/51046113878960

    You may clone this JotForm to your account and make necessary modifications.

    Let us know if you need any further assistance. We will be happy to help.

    Thanks.

  • Profile Image

    Answered by stephie6 on April 15, 2015 at 05:38 PM

    thank you !!

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    JotForm Support

    Answered by Welvin on April 15, 2015 at 06:44 PM

    Hi,

    You are welcome. It's our pleasure to help you. Please contact us again if there are any problems.

    Have a great day!