Incorrect calculation result

  • stephie6
    Asked on April 10, 2015 at 2:23 PM

    How come my calculation (sous-total) gives me 60 instead of the choice I have clicked on (106..)

    http://form.jotform.ca/form/50813764348258

  • Welvin Support Team Lead
    Replied on April 10, 2015 at 3:37 PM

    Hi,

    That is because of the calculation values in your fields:

    Incorrect calculation result Image 1 Screenshot 20

    As you could see, you have 1 to 4 as the values. You have to change that if that's not the correct values.

    Thanks

  • stephie6
    Replied on April 15, 2015 at 11:11 AM

    I don't understand the results of the calculation is incorrect...

     

    http://form.jotform.ca/form/50813764348258

  • Kiran Support Team Lead
    Replied on April 15, 2015 at 2:11 PM

    I've cloned your JotForm to my account to check the issue and I notice that there are still some drop-down fields existing with incorrect values in the calculation values property. As I verify the fields on your JotForm are having incorrect calculation values. ÉLECTROCAR DE BASE (2x2po)

    COULEURS (2x1.9po), COULEURS AVEC COLLE (2x1.9po), COULEURS GM-VW-AUDI (2.5x1.9po) & Prix, COULEURS AVEC COLLE GM-VW AUDI (2.5x1.9po) & Prix, Nouveau client, Épreuve, Montage

    Incorrect calculation result Image 1 Screenshot 30

    Incorrect calculation result Image 2 Screenshot 41

    Please change the calculation values in the fields and see if the issue is resolved. Please get back to us if you need any further assistance. 

    Thanks.

  • stephie6
    Replied on April 15, 2015 at 2:25 PM

    http://form.jotform.us/form/51046105680144

    I did change those but not having a good calculation... not the good amount at the end and other numbers are appearing...can you fix it ?

  • Kiran Support Team Lead
    Replied on April 15, 2015 at 3:54 PM

    I've made some changes to the JotForm with the calculation values to your cloned JotForm. Please check the JotForm below if the calculation works fine :

    http://www.jotformpro.com/form/51046113878960

    You may clone this JotForm to your account and make necessary modifications.

    Let us know if you need any further assistance. We will be happy to help.

    Thanks.

  • stephie6
    Replied on April 15, 2015 at 5:38 PM

    thank you !!

  • Welvin Support Team Lead
    Replied on April 15, 2015 at 6:44 PM

    Hi,

    You are welcome. It's our pleasure to help you. Please contact us again if there are any problems.

    Have a great day!