Numeric Textboxes in Matrix Table is not working on my Order Form

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    Asked on April 10, 2015 at 02:50 PM

    Hi, I want to include a matrix with numeric text boxes in my order form. When I type a number in the box of the matrix in the preview (as the drop down doesn't seem to work) the font color of the number is white in both Chrome and Explorer (I can tell the number is there because I can highlight it). How can I change the color of the font in the matrix input boxes? Thanks!!

    This is a re-post of a comment on How to create a survey form and customize it

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    Answered on April 10, 2015 at 04:25 PM

    I was able to reproduced the issue on your jotform


    I could not determine yet why the Matrix table field doesn't work on your form.

    When I made a test form it with only the Matrix table, everything is working.


    I will submit a bug ticket report to our higher team support to look into this.

    The only temporary workaround I could suggest at this time is to used instead the Configurable List Widget in place of the Matrix table.

    user guide: -How-to-Set-Up-the-Configurable-List-Widget

    We will notify you here as soon as we have update/fixed on the reported issue.

    Let us know if you need further assistance.