What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    update form field value won't work with a billing address on a credit card form?

    Asked by Sarah on April 10, 2015 at 02:51 PM

    This won't work with a billing address on a credit card form?

    This is a re-post of a comment on How to Pass Field Value to Another Field?

  • Profile Image
    JotForm Support

    Answered by david on April 10, 2015 at 04:02 PM


    Unfortunately this feature does not work with payment fields.  For the most part, payment fields act independently from the rest of the form.  The only information that can be passed to payment fields is a custom payment or donation amount.

    If you have any further questions, let us know and we will be happy to help.