What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PayPal settings changed after I started using JotForm

    Asked by nsteele on April 10, 2015 at 03:30 PM

    Immediately following my use of the first payment through JotForm, my PayPal account changed to where everything must be individually processed and set it up so that the funds do not go through until 21 days after I have processed it. This not only applies to the transactions made via JotForm but also ones that come directly from our website which is extremely inconvenient and misleading to our ticket buyers. What in you system affected this change?

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    JotForm Support

    Answered by jonathan on April 10, 2015 at 04:53 PM


    I am sorry but no.

    It is not possible for jotform to change or affect anything on your Paypal account.

    Please check instead with Paypal if they somehow have "blocked" your account.

    I can assure you that JotForm had nothing to do with what Paypal could have done on the account.

    Thank you.