What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bellsouth issue ?

    Asked by footman9235 on August 30, 2010 at 10:01 PM

    Is it possible that your site is being blocked by Bellsouth, our ISP ?  I can't access my forms from my home connection with Bellsouth DSL, but I can from my office with a fiber connection.  And my neighbor nextdoor can access the form with his Comncast cable connection.  I tried IE and Firefox  The form in question is at

     

    http://www.jotform.com/form/2334451716

     

    Alan Sherman, DPM, CCMEP

    CEO, PRESENT e-Learning Systems

    asherman@presentelearning.com

    O  561 869-6699

    C  561 445-3330

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 31, 2010 at 03:07 AM

    One of our servers had an hard disk failure. Since it wasn't down completely and only giving errors occasionally, we did not catch this one immediately. The problem is now fully resolved.

    JotForm should now work completely since other servers have taken over the load. You should not see any further errors.