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lathemtownAsked on April 10, 2015 at 6:42 PM
I use the contact form template with an envelope border on my website. The border is no longer showing on the websit or when I preview the form in the form builder. When I look at it in templates it has the border.
Thanks
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JanReplied on April 11, 2015 at 1:13 AM
Hello there,
This is the form you're working with right?
http://www.jotform.us/form/42946036447157I checked your form and it is not using the blue envelope form template. Please try to re-create your form using this template: http://www.jotform.com/form-templates/contact-form-with-blue-envelope-theme
After re-creating your form you need to embed it again on your webpage.
Let us know if you need any help.
Thank you. -
lathemtownReplied on April 13, 2015 at 1:58 PM
Sorry! I told you the wrong template. The correct name is Contact Form with Envelope Theme. It looks like an envelope with a stamp.( I don't have room for the other template)
Thanks!
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MikeReplied on April 13, 2015 at 3:27 PM
The issue should be fixed now. I have updated envelope and submit button images on your form (http://www.jotform.us/form/42896467131159).
If you need any further assistance, please let us know. We will be happy to help.
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lathemtownReplied on April 13, 2015 at 5:16 PM
Thank you!!!