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  • Profile Image

    Form not mobile reponsive

    Asked by MXT on April 11, 2015 at 12:00 AM

    Hi there,

    I have created one form which works perfectly fine on desktop and mobile however my new form is not working.

    http://www.jotform.com//?formID=50992352908867

    website url:http://mxtimingtestsite.weebly.com/taupo-motorcycle-club.html

    Look forward to your advice :)

    Thanks,

    Sam

    Mobile mobile device layout weebly mobile responsive responsive
  • Profile Image

    Answered by Ben on April 11, 2015 at 05:23 AM

    Looking at the subject above Sam I presume that the issue with the form above on the page you have mentioned above is related to mobile devices.

    Could you please give us a bit more details as to what is the issue you are having and on which devices so that we can better assist you?

  • Profile Image

    Answered by Sam on April 11, 2015 at 05:31 AM

    Hi Ben

    only the left part of the form is showing!

  • Profile Image

    Answered by MXT on April 11, 2015 at 05:33 AM

    It is working fine on desktop but it will only show the left part of the form on my iPhone. I have used the iframe embed code like I have with my other forms and it is just not working.

    i have also added the mobile responsive widget and it's still not working

     

  • Profile Image
    JotForm Support

    Answered by Jan on April 11, 2015 at 08:43 AM

    Hello,

    Your direct or stand alone form is mobile responsive but your webpage is not.

    Please try to open your direct form and then re-size the width of the browser window, you will notice that the form is adjusting depending on the size of browser.

    Now, do the same thing on your webpage: http://mxtimingtestsite.weebly.com/taupo-motorcycle-club.html. You'll notice that on the desktop even if you re-size the browser window width, it is not adjusting automatically. This issue is happening because your webpage is not responsive at all.

    Since you're using Weebly then I would recommend you choosing a responsive template.

    Let us know if you need further assistance.

    Thank you.