What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form is disabled

    Asked by Jennguyen on April 11, 2015 at 04:55 AM

    why i get form not found

    this form is disabled when i click on preview

    my from : http://www.kellyjen.com/order-si/

    Page URL:

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    Answered by Jennguyen on April 11, 2015 at 04:58 AM

    help me, please!

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    JotForm Support

    Answered by Jan on April 11, 2015 at 08:02 AM


    Sorry for the inconvenience. Your account was auto-suspended due to suspected phishing. I checked all of your forms and did not see any suspicious form fields or any fields asking for sensitive information.

    I will now reactivate your account. I would recommend to named your form properly and avoid using generic title. If possible, create the forms in English and then use the language tool in order to add another language then set it as a default.

    Thank you.