why is my form not upgraded?

  • eluxe
    Asked on April 11, 2015 at 6:59 AM

    I was a FREE member and then my comp got popular! The form stopped accepting entries at 198. I upgraded to the next level to get 1000 entries but the form is still blocked...

    Page URL: http://eluxemagazine.com/competitions/win-a-lisa-noto-organic-makeup-trio/
  • Elton Support Team Lead
    Replied on April 11, 2015 at 11:33 AM

    Hi,

    I just checked your account and it was already on the premium plan. Your forms are also working fine after submitting an actual test. Would you mind checking again?

    Thanks and Regards!