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    Data in the Membership Level field which is a Paypal field is not imported in the form

    Asked by gncjlim on April 11, 2015 at 10:54 AM

    The report for membership did not include membership level which is in payment from paypal.  We need to reflect the type of membership and amount paid.  Does the paypal integration not reflected in the report.

    Here is the membership form:

     

     

    Thank you.

    Page URL:
    http://form.jotform.us/form/50376340785156

    membership form amount
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    JotForm Support

    Answered by Welvin on April 11, 2015 at 05:38 PM

    Hi,

    I checked your form submissions page and I couldn't see any submission for the Membership Level field which is the Paypal integration.

    Did you import this form and its data from Adobe Form Central? If so, do you still have the submission in the Membership Level field in your Adobe Form? Did you import your forms as a whole by providing your Adobe Account Details or you have this particular form as a manual import process? Let us know so we can ask our developers about this matter. 

    Thank you and I look forward to your reply.