What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change my account type from professional to basic?

    Asked by Latrobe_uni on August 30, 2010 at 10:10 PM
    Hi there, Our current marketing campaign is over. I'd like to switch from professional back to basic, until our next campaign gets rolling in a couple of months. I can't figure out how to do this. Thanks, Kristen
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    JotForm Founder

    Answered by aytekin on August 31, 2010 at 03:11 AM

    Your JotForm subscription is now canceled. You will not be changed again. Your account will stay Professional until the time you have paid for expires.

    Thank you for using JotForm!

    ~Aytekin