The Ticket Purchase Widget-how do use it?

  • ArmstrongTennisAcademy
    Asked on April 12, 2015 at 4:07 AM

    Hi Jotform Team:

    I have set a form using the "ticket purchase" widget.  I used it for the registration of the classes offered.  I believe that I have set it up properly to show the number of spaces available (which is what I want).  However, what I want also to happen is that when someone clicks on a particular session, the number of spaces available reduces accordingly.  Is there a way to do this without redoing the form?

    Please advise.  Here is the link to my form.  https://secure.jotformpro.com/form/50957264499976

    Thanking you advance for your help

    Cheers

    Allan

  • ArmstrongTennisAcademy
    Replied on April 12, 2015 at 5:18 PM

    Unfortunatedly, it still didn't work.  Anyone have any suggestions

    Thanks

  • Ashwin JotForm Support
    Replied on April 13, 2015 at 1:50 AM

    Hello,

    I'm sorry for the trouble caused to you.

    When you say that it does not work, do you mean to say that the available count does not decrease?

    I did test the "Ticket Purchases" widget in my demo form and it seems to work as expected. The available count did reduce after successful submission. Please check the screenshot below:

    The Ticket Purchase Widget how do use it? Image 1 Screenshot 30

     

    When I tested your form, it does not seems to work. I am not sure if you have added the correct API key. I copied one f the API key of your account and added it in the Ticket Purchases widget of your form. That seems to have resolved the issue and the available count of the ticket purchases widget is reduces after submission. Please check the screenshot below:

    The Ticket Purchase Widget how do use it? Image 2 Screenshot 41

     

    Do test your form and get back to us if the issue persists.

    Thank you!