What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Pass Customer Name Fields to PayPal

    Asked by Michael on April 12, 2015 at 08:07 AM
    Secondly, PayPal has asked that I inquire whether or not you will pass customer name fields through to PayPal for their Instant Payment Notification to us?  This would allow them to send the name of the purchaser back to us with the confirmation of payment rather than just sending a generic data form.  
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    JotForm Support

    Answered by BJoanna on April 12, 2015 at 01:19 PM

    It is possible to pass 'custom field' to PayPal. To use the custom field you need first to create a field (can be a text box, hidden box or Unique ID fields) and then select that field in the Paypal properties:

    Hope this will help. Let us know if you need further assistance.