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    Dropbox Integration Doesn't Work Very Well

    Asked by lovehorsemanship on April 12, 2015 at 10:09 AM

    I'm using a dropbox integration through jotform to allow users of my website to upload video files to me. I understand there's a file limit of 150mb for DB api, but this file is 144MB and I've received every other file in DB as well.

     

    Just not sure what to do. Is there a way to sync jotform post submission with DB?

    Screenshot
    dropbox doesn't work work JotForm video upload video POST
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    Answered by Shadae on April 12, 2015 at 02:32 PM

    Hi lovehorsemanship,

    I do apologize for the issue that you are experiencing with your Dropbox integration.

    Can you provide us with more information regarding the issue that you are experiencing with your integration so that we are better able to assist you.

    Please also try to recreate the Dropbox integration to resolve the issue.

    Thank you.