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We're are Getting an Abnormal Amount of Incomplete Payments, Can You Help?Asked by INDYCOG on April 12, 2015 at 12:32 PM
May we know the form in question so we can check it here?
Here's also the reason why the payment ended as incomplete. Perhaps this may answer your question. http://www.jotform.com/help/135-How-to-View-Pending-Submissions?