What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what happens to my data if I run out of form submissions?

    Asked by cbapexanna on November 07, 2011 at 01:26 PM
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    Answered by yasinco on November 07, 2011 at 04:10 PM

    Nothing, you will have to wait until the next month to allow more submissions.


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    JotForm Support

    Answered by idarktech on November 07, 2011 at 06:46 PM


    First off, thank you for using JotForm. Your data will not be affected in anyway but your form will be disabled and your visitors will not be able to submit anything on it. Forms will only be re-enabled once the account limit refreshes, which is on the first day of the following month. If you don't like to wait, you can upgrade your account anytime you wish. 

    If you have any other concerns or questions, feel free to ask.

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    Answered by cbapexanna on November 11, 2011 at 03:35 AM

    so will you get an error when trying to submit or some indication that your info didn’t go through?

    Anna Petermann

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    JotForm Support

    Answered by idarktech on November 11, 2011 at 03:53 AM

    Hi Anna,

    Yes! An error will appear when a user attemp to submit their entry. Error should look like this:

    If you have further questions, please do let us know. Thank you and have a great day!